Neuw Kate Knit Neuw

Professional packing and fast shipping

We can offer a variety of shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse staff are highly trained and will pack your products in accordance with our exact and accurate specifications. Your items will go through an extensive inspection and be safely packaged prior to being sent out. We deliver to hundreds of thousands of customers every day across different countries. The fact that we're committed to becoming the biggest online retailer in the World is clear. The warehouses and centers for distribution are located in Europe, as well as the USA.

Orders with more than one item are assigned processing periods for each item.

Before shipping, all ordered items will be thoroughly inspected. Currently, most orders are shipped within 48-hours. Expected delivery time is between 3-7 days.

Returns

Stock is dynamic, and not fully managed by us due to the involvement of many entities, including the factory as well as our warehouse. The stock can change at any time. Be aware that it is possible that your order could become unavailable even after you have placed the order.

Our policy is valid for 30 days. If thirty days have passed from the date you purchased the item, we cannot provide a refund or exchange.

For your item to be considered eligible for return, it must be unopened and in the condition you received it. It must also be in the original package.